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Old 19-02-2008, 12:23 AM   #1 (permalink)
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Default How to make a complaint

1. If you object to something in a posting, such as offensive language, then you can use the 'Report Post' function by clicking on the small warning sign icon in the bottom left of every posting. We don't promise to do anything about it, but a moderator will take a look.

2. If your complaint is more serious firstly try contacting the author of the posting and ask them to change it, explaining politely and clearly why you think that their posting is inaccurate.

3. If that doesn't resolve it, then you should send a Private Message to a moderator, again explaining in detail what the problem is. If you mention lawyers in your messages at any point, then we will refer you to our legal representatives and ignore any further communications from you. You will find us much more responsive to polite and detailed requests than rude legal threats.

When giving details of a complaint, please ensure that you include a direct link to the page in question. If you think that something is libellous, then you must present as much information to back it up as possible, and state which phrases you want investigated. Simply saying that something is libellous doesn't help us make a decision. We won't delete something just because you don't like it.

Don't bother just emailing directly or sending a Private Mail to a moderator, it will be completely ignored if you haven't followed the correct complaints procedure.
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