I have to say that I don't see a problem with her tone particularly. Mr Moss is clearly making a complaint to her, and questioning her competence as chairman. I think that his tone was fairly rude, and it is therefore entirely understandable if she isn't as cordial as he might wish.
Ms Holdsworth has to maintain the peace, and I can certainly see that she might be defensive if people are circulating unfounded rumours. Given the atmosphere in the party, I think that we all need to be a little more patient with each other.
Email isn't great for conveying meaning at the best of times, so, as on this forum, we need to give people the benefit of the doubt.
As for the issues themselves, I can see both sides, and I don't think that we need to make judgements at this time.
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